How Wallet Records Stay Connected
Our Privacy Policy connects payment records to the account activity that created them, helping us match a deposit or withdrawal request with the correct account. When you use DANA, OVO, GoPay or QRIS, we receive transaction references and status details needed to check the wallet event;
-
1
bank transfer and virtual account records can include the receiving bank reference. We do not ask for a wallet PIN in our account form. If you contact us from Bandung or another Indonesian location, we may use your account details to locate the request and respond.
-
2
Access depends on local law, and the policy applies where local law permits. You can ask us to clarify a recorded transaction, correct an account detail, or explain why a particular record is retained.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
